Before reporting a transcript problem

Confirm that the video is public and has an accessible caption track. Include the type of YouTube URL, the selected caption language, and the exact error message, but do not include private links or personal information.

Read the transcript troubleshooting guide

Bug reports and feedback

Use the public GitHub issue tracker for reproducible bugs, accessibility problems, export-format issues, and product suggestions.

Open the issue tracker

Security

Do not publish exploit details, credentials, private video links, or personal data in a public issue. Provide only the minimum information needed to reproduce a problem.